Acquiring Businesses as Customers

For a company to grow, one must either acquire customers or sell existing customers more. Both are easier said than done. Join us as Ayesha Kiani –  Head of Business Development at Overlap.cc – walks us through how she thinks about business development and her advice for acquiring businesses as customers. Main Takeaways: Her approach…

Rethinking Security Lines

… it would be nice if security lines were shorter than your flight. In May, the TSA announced that it let go the head of security over long lines at airport security checks. As someone who daydreams about making lines like these shorter, I couldn’t resist logging my ideas to makes lines shorter:   Increase…

Rethinking Casual Dining/Bar Seating

Burger, medium rare. No fries, but with a side of seating. The other day, my colleagues and I went to a post-work spot for a little R&R. When we got there, things seemed just right – the scene was lively but not crowded. We got out drinks and then – BOOM – it hit us:…

Couture Brand – Idea to Launch in 6 Weeks

Here’s a get-it-started plan I rigged up for a friend who wanted to start selling her couture designs but, with two small kids, had limited time. Dear A., Great catching up the other day. As promised, here are some of my thoughts on what you’re doing and how to execute. Let me know if you…

Producing Fundraisers

“Let’s have a fundraiser” is a common conclusion in many  organizations. That said, it’s not always the right move nor executed well. Freelance Event Creator, Michelle Bruenn is an expert at shaping events and managing logistics to make sure that the event has the biggest impact possible. Listen in as Michelle walks us through the…

Vendor Procurement from the Startup Perspective

So, it turns out that “Managing Director of Operations” is synonymous with being 1) the ultimate problem solver and 2) scrappy as heck. As an ops guru in education and startups, Liz Hinman has purchased and stocked schools with everything from chalk to computers, she’s overseen tech development teams and she’s scaled startups. And, as…

Vendor Procurement from a Big Org Perspective

Business operations positions can be demanding as these professionals are asked to deliver on mission-critical activities in the most cost and time effective manner possible. This is especially true in government as every penny belongs to the taxpayer, increasing the visibility of and scrutiny on every decision. Drop in as Karen Burkes – Director of…

Using Key Performance Indicators (KPIs) & Dashboards

Liz Hinman –  Managing Director of Operations at LightSail Education – knows a lot about operations and how to use data to manage processes (and people!). Welcome Liz  back as she discusses  how to track business processes with data (and do so while keeping our eyes on the bigger picture!). Want more of Liz? Check…